About
Our History and Philosophy
Bellegrove Healthcare, a dba of Prescriptions Etc., Inc. was established in 1976. As a small prescription pharmacy, the company has grown and prospered due to the hard work of the managers and employees involved. From the beginning, the company's number one priority was to provide a superior customer service experience that was second to none. To this day, that remains our number one priority.
Over the years, we have expanded our scope of services dramatically since we first started. As a local eastside pharmacy providing prescription medications, we became well known for our specialty in providing diabetic testing and insulin pump supplies for self-management of diabetes. Our long term care division has been extremely successful in providing the highest quality of service to adult family homes, assisted living facilities and hospice. Gradually, we have expanded our provision of medical supplies to include incontinent, urological, wound care and much more.
In 2009, Bellegrove Healthcare was granted formal DMEPOS accreditation status by the National Association of Boards of Pharmacy (NABP). Accreditation indicates that the company has achieved an appropriate level of organizational proficiency and that it has reliable mechanisms in operation to continually improve the quality of services it delivers. This accreditation ensures our commitment to a higher level of service.
Our philosophy is simple: Our customers are the most important people in the world. There are other companies that sell the same or similar products, but there is no place that gives better service. Good customer service is the most important part of our job. We expect to treat every customer with courtesy, patience and friendliness. We simply treat our customers like we would like to treated as a customer. We expect the future to bring us new challenges and continued success.
Our Mission
It is the philosophy of our company to be a leader in the provision of prescriptions, pharmacy services, medical supplies and services in each of our market areas. We will always strive to provide unequaled service to our customers and prescribing physicians through highly trained, knowledgeable, and caring pharmacists and staff.
Our objective is to provide the highest quality products and services to our customers and maintain a high standard of ethics, integrity and professional excellence. We work closely with our customers and caregivers to provide the highest level of personalized support and expertise resulting in improved patient care. The contribution by the entire staff is an indispensable ingredient in our customer care success.
Those employees who do not work directly with customers are equally important as those who have considerable customer contact because the success of our company depends on each and every employee.
Portions of our company deal with medical departments and physician offices rather than directly with patients. Our goals in those instances are customer satisfaction, on time delivery and exceeding their expectations for medical suppliersOur profession is different from most other businesses in that we provide a service to customers who come to us in distress as a result of illness or injury. Each staff member shares the responsibility for assisting customers and caregivers to ensure that courteous, friendly, and efficient care is given. Every Bellegrove Healthcare employee understands the importance of this commitment and it has rewarded us with a loyal customer base that has been with us for many years. To our customers, we have become a place they know, a place they trust.
Bellegrove Healthcare, a dba of Prescriptions Etc., Inc. was established in 1976. As a small prescription pharmacy, the company has grown and prospered due to the hard work of the managers and employees involved. From the beginning, the company's number one priority was to provide a superior customer service experience that was second to none. To this day, that remains our number one priority.
Over the years, we have expanded our scope of services dramatically since we first started. As a local eastside pharmacy providing prescription medications, we became well known for our specialty in providing diabetic testing and insulin pump supplies for self-management of diabetes. Our long term care division has been extremely successful in providing the highest quality of service to adult family homes, assisted living facilities and hospice. Gradually, we have expanded our provision of medical supplies to include incontinent, urological, wound care and much more.
In 2009, Bellegrove Healthcare was granted formal DMEPOS accreditation status by the National Association of Boards of Pharmacy (NABP). Accreditation indicates that the company has achieved an appropriate level of organizational proficiency and that it has reliable mechanisms in operation to continually improve the quality of services it delivers. This accreditation ensures our commitment to a higher level of service.
Our philosophy is simple: Our customers are the most important people in the world. There are other companies that sell the same or similar products, but there is no place that gives better service. Good customer service is the most important part of our job. We expect to treat every customer with courtesy, patience and friendliness. We simply treat our customers like we would like to treated as a customer. We expect the future to bring us new challenges and continued success.
Our Mission
It is the philosophy of our company to be a leader in the provision of prescriptions, pharmacy services, medical supplies and services in each of our market areas. We will always strive to provide unequaled service to our customers and prescribing physicians through highly trained, knowledgeable, and caring pharmacists and staff.
Our objective is to provide the highest quality products and services to our customers and maintain a high standard of ethics, integrity and professional excellence. We work closely with our customers and caregivers to provide the highest level of personalized support and expertise resulting in improved patient care. The contribution by the entire staff is an indispensable ingredient in our customer care success.
Those employees who do not work directly with customers are equally important as those who have considerable customer contact because the success of our company depends on each and every employee.
Portions of our company deal with medical departments and physician offices rather than directly with patients. Our goals in those instances are customer satisfaction, on time delivery and exceeding their expectations for medical suppliersOur profession is different from most other businesses in that we provide a service to customers who come to us in distress as a result of illness or injury. Each staff member shares the responsibility for assisting customers and caregivers to ensure that courteous, friendly, and efficient care is given. Every Bellegrove Healthcare employee understands the importance of this commitment and it has rewarded us with a loyal customer base that has been with us for many years. To our customers, we have become a place they know, a place they trust.